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  • BIENVENUE
  • THE CREW
  • OUR TOURS
  • PRIVATIZATION
  • RESERVATION
  • FAQ
  • CONTACT
  • …  
    • BIENVENUE
    • THE CREW
    • OUR TOURS
    • PRIVATIZATION
    • RESERVATION
    • FAQ
    • CONTACT
  •  
    • English
    • Français
  •  
  • RESERVE NOW
    diamond-rock-catamaran-martinique-day-cruise-north-south
    diamond-rock-catamaran-martinique-day-cruise-north-south

     

     

     

     

    • BIENVENUE
    • THE CREW
    • OUR TOURS
    • PRIVATIZATION
    • RESERVATION
    • FAQ
    • CONTACT
    • …  
      • BIENVENUE
      • THE CREW
      • OUR TOURS
      • PRIVATIZATION
      • RESERVATION
      • FAQ
      • CONTACT
    •  
      • English
      • Français
  •  
  • RESERVE NOW
    diamond-rock-catamaran-martinique-day-cruise-north-south
    •  

       

      FREQUENTLY ASKED QUESTIONS

       

      Reservation
    • .

    • You may have some questions before booking
      your next sea trip in Martinique right ?

       

      You will find here all the informations you need about our boat day trips
      aboard the Catamaran Diamond Rock

       

      Here we answer all the most common questions !

    • USEFUL INFORMATIONS

      What should I take for the day at sea ?


      Just think about your swimsuit, towel, sunscreen, and sunglasses. If you have masks, swimfins and snorkels, you can take them too. The Diamond Rock team takes care of the rest !

      Where and when is the meeting ?

      We look forward to seeing you at the Hotel Carayou at Pointe du Bout in Trois Îlets.
      As a Diamond Rock guest, you can park in the hotel parking lot.

      The boat is at the quay, on the private beach of Carayou located on your right when you arrive at the reception level.
      We will meet you at 7.45 am for the North Tours and at 8.45 am for the South Tours.

      Is the Catamaran accessible to everyone ?

       

      The Diamond Rock is accessible to everyone.
      There is no age limit for children.

      A large shaded living space is accessible throughout the day at sea.

      Remember to bring hats and sunscreen. Strollers are accepted on board.
      Part of the boat is wheelchair accessible.

      Please let us know by phone so that we do everything we can to ensure your safety during your excursion.

       


    • RESERVATION

      How can I make a reservation ?

       

      Reservations are made online, on our website and our online reservation system.

      For each reservation we require a deposit.

      If you have special requests / questions, you can contact us on 0696 311 911.

      How long in advance should I reserve ?

       

      As soon as you know your dates, remember to book.

      In high season, when demand is higher, we are sometimes full for several days.

      What are the payment options available ?

       

      Payment of the deposit is made online through our secure reservation system.

      The balance will be paid on the day of the excursion.

      We accept credit card, cash, checks and holiday vouchers.

      I would like to privatize the catamaran, is it possible ?


      It is completely possible to privatize the catamaran for any type of private or professional event in Martinique.

      Please contact us on 0696 311 911.

       

       


    • SECURITY AND WEATHER

      Is the catamaran secure ?


      The Diamond Rock is equipped with all the necessary safety equipment.

      Our crews are trained and qualified to ensure your safety throughout the day at sea.
      Of course, you will still have to remain attentive in your movements and those of your children.

      I don't know how to swim, is it a problem ?

       

      Not at all ! You can perfectly not go swimming if you do not want to.

      In all cases, life jackets and buoys are at your disposal.

      Do not hesitate to let us know, we will be happy to assist you.

      What happens if there is bad weather ?

       

      We are very attentive to the weather.

      Thus, we do a weather report the night before and a weather report the morning of the outing.

      In the event of bad weather which does not allow safe outing, you will have the choice between postponing your outing to a later date, depending on availability, or having your deposit refunded at no additional cost.

    •  

      DOLPHINS AND TURTLES

      Are we sure to see dolphins and turtles ?

       

      Dolphins and turtles are wild animals that we will observe in their natural environment.

      They are present all year round on our Caribbean coasts.
      We cannot guarantee you 100% that you will see them however we do see them the vast majority of the time.

      Is it possible to swim with them or touch them ?


      No. These animals tolerate us in their natural space, it is up to us to be respectful and responsible.
      The Diamond Rock is a signatory of the Charter for the Observation and Protection of Marine Mammals and our crews are trained in the respectful approach and observation of these animals.

       

    •  

      LUNCH AND DRINKS

      What is on the menu ?

       

      We are committed to preparing fresh meals with local flavors.

      Everything is cooked in the morning on board the catamaran, in front of you.

      You will find a description of the meals and drinks in the description of our outings.

      I am allergic, what should I do ?

       

      Simply let us know when you make your reservation. We will thus offer you a meal adapted to your allergy.

      I am a vegetarian, is this a problem ?


      Not at all ! We have planned a vegetarian menu for you. Just let us know when you make your reservation.

      Is access to the bar restricted ?

       

      No, the bar is open all day.

      You will have at your disposal all drinks with and without alcohol.

      Please note that the alcohol offered by our partner HSE should be consumed in moderation, especially on a boat.

    • CATAMARAN TOUR IN MARTINIQUE - CATAMARAN EXCUSRION IN MARTINIQUE - ALL INCLUSIVE CATAMARAN DAY TRIP IN MARTINIQUE - BOAT DAY TRIP MARTINIQUE

    •  

      YOUR CHOICE IS MADE ?

      RESERVE NOW BEFORE IT'S TOO LATE !

      RESERVE NOW
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    BOAT TOUR IN MARTINIQUE
    All Inclusive Boat Martinique
    Dolphins Turtles Martinique
    Day Trip Boat in Martinique
    CATAMARAN MARTINIQUE
    Reserve Boat trip Martinique
    All Inclusive Tour Martinique
    Day Cruise in Martinique
    DIAMOND ROCK
    Hôtel Carayou, Les Trois Îlets
    Martinique (FWI)
    +596 (0)696 311 911
    DIAMOND ROCK CATAMARAN MARTINIQUE © 2023 - All rights reserved - DEL CARIBE
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    Privacy Policy
    Legal Notice and Privacy Policy
    
    
    1. Presentation of the site:
    
    Under Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the site www.catamaran-diamond-rock.com are informed of the identity of the various stakeholders as part of its implementation and monitoring :
    
    Owner : Catamaran Diamond Rock - FILAO VOILE - 81148714900015 - Pointe du Bout, Les Trois Ilets, Martinique, France (French West Indies) - www.catamaran-diamond-rock.com - contact@catamaran-diamond-rock.com
    
    Website Creator : Del Caribe - Jérôme Magal - 83461218600017 - Martinique, France (French West Indies) - www.del-caribe.com
    
    Publication manager : Catamaran Diamond Rock - FILAO VOILE - 81148714900015 - www.catamaran-diamond-rock.com - contact@catamaran-diamond-rock.com
    
    Webmaster : Diamond Rock Catamaran - FILAO VOILE - 81148714900015 - www.catamaran-diamond-rock.com - contact@catamaran-diamond-rock.com
    
    Host : OpenSRS - Tucows Inc., 96 Mowat Avenue, Toronto, Ontario, M6K 3M1, Canada
    
    
    2. General conditions of use of the site and the services offered :
    
    Use of the www.catamaran-diamond-rock.com site implies full acceptance of the general conditions of use described below. These conditions of use are likely to be modified or supplemented at any time, users of the site www.catamaran-diamond-rock.com are therefore invited to consult them on a regular basis.
    
    This site is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by Catamaran Diamond Rock, who will then endeavor to communicate to users beforehand the dates and times of the intervention. The site www.catamaran-diamond-rock.com is updated regularly by Catamaran Diamond Rock. Likewise, the legal notices can be modified at any time: they nevertheless apply to the user, who is invited to refer to them as often as possible in order to become acquainted with them.
    
    3. Description of the services provided :
    
    The purpose of the www.catamaran-diamond-rock.com site is to provide information on all of the company's activities. Catamaran Diamond Rock strives to provide the site www.catamaran-diamond-rock.com as accurate information as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by third party partners who provide it with this information.
    
    All the information indicated on the site www.catamaran-diamond-rock.com is given as an indication, and is likely to evolve. Furthermore, the information on the site www.catamaran-diamond-rock.com is not exhaustive. They are given subject to modifications having been made since they were put online.
    
    
    
    4. Contractual limitations on technical data :
    
    The site uses HTML and JavaScript technology.
    The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, which does not contain viruses and with an up-to-date latest generation browser
    Intellectual property and counterfeits.
    Catamaran Diamond Rock is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, software.
    Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written consent of Catamaran Diamond Rock. Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.
    
    
    5. Limitations of Liability :
    
    Catamaran Diamond Rock cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the site www.catamaran-diamond-rock.com, and resulting either from the use of equipment not not meeting the specifications indicated in point 4, either the appearance of a bug or an incompatibility. Catamaran Diamond Rock cannot also be held responsible for indirect damages (such as for example a loss of market or loss of a chance) resulting from the use of the site www.catamaran-diamond-rock.com
    Interactive spaces (possibility to ask questions in the contact area) are available to users. Catamaran Diamond Rock reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. Where applicable, Catamaran Diamond Rock also reserves the right to question the civil and / or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used. (text, photography…).
    
    6. Personal data management :
    
    In France, personal data is protected in particular by law n ° 78-87 of January 6, 1978, law n ° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of 24 October 1995.
    
    When using the www.catamaran-diamond-rock.com site, the following may be collected: the URL of the links through which the user accessed the www.catamaran-diamond-rock.com site , the user's access provider, the user's Internet Protocol (IP) address. In any event Catamaran Diamond Rock only collects personal information about the user for the need of certain services offered by the site www.catamaran-diamond-rock.com. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user of the site www.catamaran-diamond-rock.com the obligation or not to provide this information.
    
    In accordance with the provisions of articles 38 and following of the law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification and opposition to personal data. concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the reply must be sent.
    
    No personal information of the user of the site www.catamaran-diamond-rock.com transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of Catamaran Diamond Rock and its rights would allow the transmission of such information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with regard to the user of the website www.catamaran-diamond-rock.com
    
    The databases are protected by the provisions of the law of July 1, 1998 transposing Directive 96/9 of March 11, 1996 on the legal protection of databases.
    
    7. Hypertext links and cookies :
    
    www.catamaran-diamond-rock.com contains a number of hypertext links to other sites, set up with permission from Catamaran Diamond Rock. However, Catamaran Diamond Rock does not have the possibility to verify the content of the sites thus visited, and will therefore not assume any responsibility for this fact. Browsing the www.catamaran-diamond-rock.com site may cause the installation of cookie (s) on the user's computer. A cookie is a small file, which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.
    Refusing to install a cookie may make it impossible to access certain services. The user can, however, configure his computer as follows, to refuse the installation of cookies:
    In Internet Explorer: tool tab (pictogram in the shape of a cog at the top right) / internet options. Click on Privacy and choose Block all cookies. Validate on Ok.
    In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab.
    Configure the Conservation rules on: use personalized parameters for history. Finally, uncheck it to disable cookies.
    In Safari: Click at the top right of the browser on the menu pictogram (symbolized by a cog). Select Settings. Click Show advanced settings. In the "Confidentiality" section, click on Content settings. In the "Cookies" section, you can block cookies.
    Under Chrome: Click at the top right of the browser on the menu pictogram (symbolized by three horizontal lines). Select Settings. Click Show advanced settings. In the "Confidentiality" section, click on preferences. In the "Confidentiality" tab, you can block cookies.
    
    8. Applicable law and attribution of jurisdiction :
    
    Any dispute in connection with the use of the site www.catamaran-diamond-rock.com is subject to French law. Exclusive jurisdiction is attributed to the competent courts of Paris.
    
    The main laws concerned :
    Law n ° 78-17 of January 6, 1978, notably modified by law n ° 2004-801 of August 6, 2004 relating to data processing, files and freedoms.
    Law n ° 2004-575 of June 21, 2004 for confidence in the digital economy.
    
    9. Glossary :
    
    User: Internet user connecting, using the aforementioned site.
    Personal information: "information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law n ° 78-17 of January 6, 1978).
    
    10. Credits :
    
    This model of legal notices is offered by subdelirium.com
    https://www.subdelirium.com/generateur-de-mentions-legales/
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